FNB & Paypal Q&A

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More about: Top Up and Withdraw service with PayPal

What is FNB's Top Up and Withdraw service with PayPal?

FNB's exclusive Top Up and Withdraw service with PayPal allows FNB clients to top up to and withdraw funds from a PayPal account via a qualifying FNB account. With a PayPal account, you can pay and get paid online without exposing your credit card or bank account number. More than 200 million people use PayPal to send and receive money.

What is PayPal?

PayPal is the safer, easier way to pay and get paid online without exposing your credit card or bank account number. More than 200 million people use PayPal to send and receive money.
What can I do with PayPal?



* You can use your PayPal account to make or receive payments for goods and services online.
* Shop online at merchants in 67 countries and regions.
* Pay for things and send money without sharing your financial information.
* Checkout quickly at hundreds of your favourite online stores (not just eBay!)
* Receive payments from buyers in 190 countries and regions.
* You can also top up and withdraw funds from your PayPal account using a qualifying FNB account

How do I get a PayPal account?

Simply go to http://www.paypal.com and register.
How do I register for, and link to FNB Top Up and Withdraw with PayPal ?

You will need to:

1. Have a qualifying FNB business account
2. Have a FNB Online Banking profile (currently clients on the Online Banking EnterpriseTM platform cannot make use of this product).
3. Register a South African PayPal account on http://www.paypal.com
4. Verify your PayPal account on http://www.paypal.com
5. Login to your FNB Online Banking profile; register for this service and link your PayPal account to your FNB Online Banking profile

How will I know if I have a qualifying FNB account?

Qualifying FNB accounts include most FNB savings, cheque and transmission accounts. When completing an FNB Top Up or Withdraw with PayPal transaction, a list of all your qualifying FNB accounts that can be used for this service will be displayed. Remember that they will have to be linked to your FNB Online Banking profile in order for them to be displayed. A credit card account is not a qualifying account for this service.

Note: FNB Top Up and Withdraw with PayPal is only available to personal and business users with qualifying FNB accounts and access to FNB Online Banking. The service is not available to Online Banking EnterpriseTM users. All FNB Top Up and Withdraw with PayPal transactions are subject to Terms and Conditions.
What will it cost?

* FNB charges a transaction commission of 1.5% for each Top Up or Withdraw transaction.
* The commission is calculated on the rand equivalent of the US dollar amount requested.
* An exchange rate is quoted by FNB on all rand/US dollar transactions and may vary for Top Up and Withdraw transactions.
* Certain PayPal transactions attract fees. Visit http://www.paypal.com/za for more information.

Note: All FNB Top Up and Withdraw with PayPal transactions are subject to Terms and Conditions.

Do I qualify?

All you need is a South African PayPal account, a qualifying FNB bank account and access to FNB Online Banking.
What do I need to do?

1. To open an FNB business account or register for Online Banking, complete the online application form situated under 'Can we tell you more?' at the top right hand side of this page, or visit an FNB branch nearest to you.
2. Once you have a FNB account, you need to register for Online Banking.
3. To open a South African PayPal account, visit http://www.paypal.com and follow the instructions.
* You'll be asked to fill in your details, and link your credit or cheque card to the PayPal account.
* A small charge will be debited from your account, which will be refunded once you supply the four digit reference number of this transaction to PayPal. This PayPal verification is a security precaution that ensures that only you can access your PayPal account account.

How do I transfer money into my PayPal account?

FNB provides a 'Top Up' service that allows you to transfer funds (top up) from your qualifying FNB bank account into your PayPal account. Simply login to FNB Online Banking and select the 'PayPal Services' menu option.

Once you have registered for the service, you can transfer funds (rand) from your qualifying FNB account into your PayPal account in US dollars, which can then be used to make purchases from PayPal merchants worldwide.

When completing the FNB 'Top Up' service you will be required to disclose the purpose of your transaction and provide contact information to ensure that you comply with all South African Reserve Bank regulations as this is a cross border payment. A Top Up of funds from FNB to a PayPal account may only be used for the specified reason.

NB: A new Top Up is required if these funds are to be spent using PayPal.

How do I withdraw money from a PayPal account?

FNB provides a 'Withdraw' service that allows you to transfer (withdraw) funds from your PayPal account into your qualifying FNB bank account. Simply login to FNB Online Banking and select the 'PayPal Services' menu option.

Once you have registered for the service, you can transfer funds (US dollars) from your PayPal account to your qualifying FNB account in rands.

When completing the FNB 'Withdraw' service you will be required to disclose the purpose of your transaction and provide contact information to ensure that you comply with all South African Reserve Bank regulations as this is a cross border payment.

NB: Remember that according to South African Reserve Bank exchange control regulations, all funds received into your PayPal account must be withdrawn within 30 days of receipt.

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